What can Artificial Intelligence do for dynamic process generation within Adaptive Case Management?

We live days of broad discussion about what Adaptive Case Management is or isn’t and, although ACM seems to be more than dynamic goal-oriented process generation, we must recognize that this capability is a central issue for knowledge workers. At the end of the day, knowledge workers will have to get things done and, in order to do them, they will have to set up, probably, ad-hoc or customized processes to achieve their goals in a changing context and they will have to find and arrange the required resources to execute these processes. Read the rest of this entry »